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Common queries answered
Frequently asked Questions
We collaborate with a wide range of suppliers worldwide to offer you the best products at competitive prices. As a result, shipping times may vary depending on the supplier, shipping method, and carrier. Each product page will display the estimated maximum delivery time, which is the longest possible shipping window. However, most customers receive their orders much faster than expected. We prioritize efficient processing and fast delivery, ensuring you can enjoy your purchases without delay. Delivery time variations may occur due to factors like location, customs, and shipping method. We’re committed to providing excellent service and a seamless shopping experience.
Before place an order
You can add new shipping address and place order with it by editing your BellaSet account information.
Before ship out the order
Please contact BellaSet Customer support in time which is normally the first 24 hours from placing your order to update correct shipping address. We can arrange shipment to the correct one.
Or you can cancel the order within the first 24 hours from placing the order and place a new one. Your payment will be fully refunded within 3-20 days after approval.
After ship out the order
After supplier ships the parcel, shipping address could not be changed any more. Hope you kindly understand this. Usually, shipping companies will call the contact number on the parcel if it is failed to be delivered.
Login to your BellaSet account 🡪 Go to my orders page 🡪 Navigate to the order you want to check its status.
Our customer support team will be ready to handle your inquiries through the following channels:
- Website “contact us” form.
- Customer Support E-mail info@bellaset.com.
Call Center Number +90 (549) 775 106.
ur interest to know if it would be shipped to your country if it is not included in the above list.
Our goal is to provide you with the best product quality at the most competitive prices. To achieve this, we work with a large number of suppliers across different countries. However, this can make shipping a single package a bit challenging, as products may come from various locations. While this process can be complex, we are actively working to streamline it. Improving our shipping and ordering processes is a top priority for us, and we are dedicated to making the experience as smooth and efficient as possible for our customers. Your satisfaction remains our ultimate focus.
